Privacy policy

Privacy Policy

Last updated: February 7, 2025

This Privacy Policy explains how Cozy Croissant Embroidery (referred to as "we", "us", or "our") collects, uses, and shares your personal information when you visit our website cozycroissantembroidery.com or use our services.

By using our services, you agree to the terms outlined here. If you don’t agree, please don't use our site.


Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on the site, and the "Last updated" date will be updated.


What Personal Information We Collect
We collect personal information in different ways depending on how you interact with us. This can include:

  • Direct Information: When you make a purchase or sign up for an account, we collect your name, address, phone number, email, and payment information.
  • Usage Information: We may collect details about how you use our website, like your device type, IP address, and browsing activity. We use cookies (small pieces of data) to collect this info.
  • Third-Party Information: Sometimes, we get data from companies like payment processors or service providers.

How We Use Your Information
We use your personal information to:

  • Provide Services: Process your orders, ship products, and help you manage your account.
  • Improve and Customize Your Experience: Make your shopping experience better and offer personalized products or promotions.
  • Marketing: Send you updates, promotions, or ads (you can opt-out of marketing emails anytime).
  • Security and Fraud Prevention: Keep your account secure and prevent fraudulent activities.

Cookies
We use cookies to help improve our website and services. These cookies can remember your preferences and help us analyze how people use our site. You can choose to block or delete cookies, but some features may not work correctly without them.


How We Share Your Information
We may share your personal information with trusted partners who help us run our business, like payment processors or shipping companies. We also might share info if required by law or in case of business changes (e.g., mergers).


Your Rights
You have the following rights regarding your personal information:

  • Access: You can request to see the personal information we have about you.
  • Delete: You can ask us to delete your information.
  • Correct: You can request updates or corrections to your information.
  • Opt-out: You can opt-out of receiving marketing emails.

If you'd like to exercise any of these rights, just contact us!


Security
While we work to protect your information, please remember that no online system is 100% secure. We recommend not sharing sensitive information through insecure channels.